PRIVACY POLICY

HAVEN YOGA & WELLNESS  PRIVACY POLICY

This privacy statement discloses the privacy practices for Haven Yoga & Wellness (www.havenyogaandwellness.com) Your privacy is important to us, and we do not share your information with any one, anywhere.

INFORMATION WE COLLECT

There a few places at our sites where you can share your personal information with us, and where you can communicate with others. Haven Yoga & Wellness is the sole owner of the information collected on these sites. We do not sell, rent, or share your information outside of our company in ways that are different from those disclosed in this statement.

REGISTRATION

Some of our pages give you the opportunity to register with us, and sometimes registration is required before certain site features can be used. Our registration forms may request your contact information (such as your name, email address, mailing address, etc.), demographic information (such as your country, gender, etc.), and profile data. You may be assigned a site username and/or password. For our internal purposes, we use this information to communicate with you and provide the services you have requested, and to provide a more personalized experience on our sites. For example, your registration may allow you to create site profiles, register for classes or workshops etc. We use demographic and profile information about our guests in order to improve our service and/or for industry reporting purposes.

COMMUNICATION WITH US

We have features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.  

When you contact us, we retain your email and contact information to serve you best. We may offer features where you can send information to others. We will use the contact information you enter so your friends will know who the message is coming from.  We may have contests and/or surveys on our sites. When you participate, we may request contact information (name, email address, mailing address, telephone number, demographic, and profile information). We use the information to conduct the promotion (for example, to contact you if you are the winner).  We may partner with sponsors to offer contests or surveys, and may share your information with them so they can contact the winners and/or participants. Our website have features that automatically collect information and show personalized user preferences. Some of our sites use cookies. These are small data files containing information about the user that are stored on the user’s hard drive. Cookies are used to make login to our sites easier (like remembering usernames and passwords) and to track movements to enhance your experience online. If users reject cookies, they may be limited in using some areas of our sites.

For internal purposes, we may gather information (date, time, browser type, navigation history, and IP address) for our internal security audit log, trend analysis, system administration, and to gather demographic information. We may share your information with others if you choose to let us. We do not share your personal information with other companies. We only share it with our agents who provide service to you and agree to only use it for that purpose and promise to keep it secure and confidential.  Haven Yoga & Wellness, including all its business units, subsidiaries, affiliates and sites, companies we may merge with (merging our assets, products, sites, operations, etc.) will also be able to access your data in order to continue to serve you. We offer you opt-out or opt-in choices. We use aggregate demographic information about our audience (like gender or geographic location, but not individual data) for marketing purposes and/or industry reporting. We disclose information when required by law. If your personal information changes, we will make that change in the system to stay current.  Your security is extremely important to us. We store your personal information securely to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We may provide links to non-Haven Yoga & Wellness sites. We are not responsible for those other sites, their privacy policies, or how they treat information about their users. We advise you to check their privacy policies. We reserve the right to modify and update this Privacy Policy at any time.

COMMUNICATING WITH YOU

We strictly follow the Canadian anti-spam legislation requirements for contacting our guests. There are three general requirements for sending a commercial electronic message (CEM) to an electronic address:

  1. An unsubscribe mechanism (which can be found at the footer of our email newsletter)
  2. Identification information from the business
  3. Consent - either express or implied. 

Express consent requires an opt-in mechanism to receive communications. The YYoga newsletter has a manual opt-in available on digital channels. 

Implied consent can include email addresses that were given to a business. Implied consent for Haven Yoga & Wellness includes offering your email address to Haven Yoga & Wellness on a waiver or as a part of your registration process for your Have Yoga & Wellness profile. 

The law allows for companies to contact people who have both express and implied consent. Those who have implied consent can be contacted for up to 36 months since the last activity between the business and the guest.
  
Note: Emails that are considered a part of an on-going relationship (including an active pass product or membership) do not require express consent in order to inform these consumers. Thus registered users may receive email communications from us directly relating to their experience - such as notification is a credit card has not gone through. 

DATA COLLECTION

Our web site has features that automatically collect information from users to assist us in creating sites that honour our users’ preferences and serve their needs. The Haven Yoga & Wellness site at www.havenyogaandwellness.com may use cookies, which are small data files containing information about the user that are stored on the user’s hard drive. Some cookies are used to make login to our sites easier (such as by remembering usernames and passwords. If users reject cookies, they may be limited in using some areas of our sites. Cookies can also enable us to track users’ movements and target their interests to enhance their experience at our sites. For our internal purposes, we may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our site(s). We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base for aggregate use.

WHO WE SHARE WITH

We do not share your personally identifiable information, email etc with any other companies. We do not sell, rent or giveaway our customer list to anyone. Your customer information and/or email address will be used only by Haven Yoga & Wellness.  We may, however, disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property.

NEWSLETTER UNSUBSCRIBE

If you would rather not receive emails from us, you can unsubscribe by clicking the unsubscribe link in the email you recived, or by emailing us at havenyogaandwellness@gmail.com with "unsubscribe" in the subject line. Your name will be removed from our subject line with 48 hours.

SECURITY

Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction. Upon request, we will delete any information that you wish us to no longer hold.

LINKS

We may provide links to other sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.

PRIVACY POLICY CHANGES

We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time.

CONTACT

If you have any questions or complaints about our privacy practices, please feel free to contact us directly.